Why DoctorRelief?

Certified healthcare providers from many countries use the MedicRelief platform to perform video calls with their own patients through our DoctorPortal.

Doctors who see other patients undergo stringent screening, ongoing credentialing and training processes. Designed for global use, registration is invite-only, which requires a Referrer Code.

Request an Invite

If you prefer, one of your colleagues or another doctor who has already joined can orientate you.

Work-Life Balance

DoctorRelief is also an app so you can manage and schedule call requests on the move. There’s no obligation for you to take calls, but you are required to advise your availability through the app.

Where and when you work on your computer is up to you. All you need is a compatible laptop / desktop with reliable internet connection.

Medical Indemnity

Most medical indemnity insurers already cover telehealth consults. Please check if yours does too, if not, we can send you a list of providers that do.

Remember, some might not cover consultations outside your home country. To help, MedicRelief access providers in many countries to ensure adequate coverage is available for overseas consults.

Telehealth @ Work

Video calls cannot replace physical consults. By integrating MedicRelief at work, you facilitate better communication and continuity of care. This way, your practice can be more efficiently delivered, for the benefit of you, your clinic and patients.

PRACTICE PLANS & PRICING

COVID-19: MedicRelief Makes All Telehealth Video Calls Involving Healthcare Rebates Free

FREE TELEHEALTH VIDEO CALLS INVOLVING HEALTHCARE REBATES

Founded in 2011 by a group of doctors working in regional Australia, MedicRelief.com started as a way for us to provide relief to our colleagues when they require support or time off work. The work that culminated in the service you see today started in 2015 when we expanded to provide medical relief to patients and became a video-calling Telehealth service.

Over the years, we designed MedicRelief to complement our doctor’s existing private practice while giving them control over their time. This means the service is designed to be paid out-of-pocket so that doctors can connect with their own patients even when overseas.

Being global, we limited doctors to invite-only to ensure quality and patient-safety, but we never imagined a world with COVID-19. As an Australian tech company, we have been doing our part to help while closely monitoring the pandemic and how it is affecting our clinical practice across the country and the world.

When the Australian Government announced the COVID-19 National Health Plan, we felt we must do more to help. As more countries begin to commit to providing temporary Bulk-Billed Telehealth Services, we decided to take this opportunity to waive any fees associated with the delivery of our service in relation to any Bulk-Billed telehealth services until the end date of each country’s commitments.

Essentially, this means MedicRelief will not process any healthcare rebates that might involve Medicare, NHS, Medicaid or other healthcare plans with full coverage and will pass that responsibility onto existing medical practices or other solutions. After the 30th of September 2020, $5 per call associated with facilitating partially-eligible, federally-funded transactions will be processed as per the current arrangement unless the Bulk-Billed commitment continues.

However, in order for patients to be Bulk-Billed, all consultations must be initiated or organised by their doctor or through the doctor’s clinic. This means, even though patients can still find their own doctors through MedicRelief, the medical practitioner must have already agreed to this bulk-billing arrangement.

Starting from the 1st of April 2020, any certified healthcare provider can request an invitation here and join the community of doctors behind MedicRelief.

For more information, visit… https://MedicRelief.com Release date: 1st April 2020

Original Post – COVID-19: MedicRelief Makes All Telehealth Involving Healthcare Rebates Free