Telehealth for Radiologist


MedicRelief is committed to keeping medical imaging services informed throughout the rapidly evolving coronavirus disease (COVID-19) pandemic. Through this webpage, we will keep you informed with the latest information as it becomes available. It contains links to up-to-date information, guidance and resources from governments and other trusted sources for medical imaging services and their patients.

Diagnostic imaging services are provided by radiology providers in the public and private sectors.

Private providers are majority funded by the Australian Government via a fee-for-service through the Medicare Benefits Schedule (MBS). Public providers operating within public hospitals are mainly funded through the state government’s public hospital funding allocation, however they also access MBS where possible.

Context in Digital Health

There are a number of key business flows that occur within digital health in Australia, as outlined by the Australian Digital Health Agency in Figure 1 below…

Figure 1: High-level overview of radiology delivery (Credit: Australian Digital Health Agency)

According to the Australian Digital Health Agency, these flows are described below:

  1. A requesting clinician sends a referral (frequently in paper form via the consumer) to the diagnostic imaging provider. This form (electronic or paper) provides consent and identifying information for later use in interacting with My Health Record.

  2. The diagnostic services provider will provide the diagnostic imaging report (and any subsequent updates) to the requesting clinician and any other listed recipient on the request.

  3. eHealth diagnostic imaging reports can be used to share information about radiology tests via an individual’s digital health record. The (pdf) report may contain one or more tests that are uploaded by the radiologist to the individual’s digital health record. Clinicians can retrieve the reports from the My Health Record system using either their clinical information system or the national provider portal. Results are available in this way as soon as they have been loaded to My Health Record (images are not hosted by My Health Record).

  4. Consumers can view diagnostic imaging reports from the My Health Record system using the national consumer portal after a seven day period. This delay allows the requesting clinician to review the results and determine if further clinical counselling is required.

Radiology Services accepting Digital Imaging Requests

The following is a growing list of Medical Imaging services already accepting Radiology eRequests in alphabetical order…*

  • Benson Radiology (SA)
  • Capital Radiology (VIC, WA)
  • Epworth Medical Imaging (VIC)
  • Future Medical Imaging Group (VIC)
  • Hunter Imaging Group (NSW)
  • Illawarra Radiology Group (NSW)
  • I-MED Radiology (ACT, NSW, NT, QLD, TAS, VIC, WA)
  • IQ Radiology (QLD)
  • Queensland X-Ray (QLD)
  • SKG Radiology (WA)
  • South Coast Radiology (QLD)
  • Sunshine Coast Radiology (QLD)

  • *More services will be added to this list periodically.

    This information was last updated Monday, 4th of May 2020